Business

By Maegan Murray, WSU Tri-Cities

Paul Skilton is the first professor from Washington State University Tri-Cities to participate in a teaching abroad experience with a prestigious business school in Brig, Switzerland.

WSU partners with the César Ritz Colleges in Switzerland to offer a dual degree program in hospitality business where students receive a degree from both César Ritz and WSU upon completion of the program. Through the years, professors from WSU have rotated to teach at the Swiss institution each semester. Since the hospitality business management program is fairly new to WSU Tri-Cities, the opportunity was not available for Tri-Cities professors until this year. The hospitality business management program began at WSU Tri-Cities in 2015.

Stockalper Palace in Brig, Switzerland

Stockalper Palace in Brig, Switzerland / Photo by Hansueli Krapf

César Ritz is a renowned school in the hospitality business management sector, ranking 24th in the world for hospitality and hotel management schools in 2016-16 by CEOWORLD Magazine and falling closely behind WSU, who ranked 21st in the world the same year by the publication.

“César Ritz prepares students who want to go into the hotel industry and all the fields that encompass that industry, from hospitality to restaurant and food service,” Skilton said. “Students from all over the world come to this school to study. The WSU Carson College of Business sends one faculty member each semester. I’m going this fall and Dr. Donna Paul will go in the spring.”

Skilton said the experience benefits both students abroad and students from WSU, in addition to allowing WSU professors to establish international connections with students and faculty from all over the world. WSU students, he said, may choose to study abroad for a semester at the Swiss school, broadening their scope of the hospitality industry and giving them that international experience that is crucial to their credentials in the field. The experience also opens doors for students overseas to come and study on campus at WSU, in addition to their experience on campus in Switzerland.

“The idea is that students will get a look at international contexts, contacts and points of view within the hospitality business world,” Skilton said. “If you are going to go into the hospitality business sector, you should be able to understand people who are different from you so that you can accommodate them accordingly. That international experience is very important.”

This semester, Skilton will teach a course focusing on management of innovation and change, as well as a principles of management course. He said he is most excited about learning as much from the faculty and students at the school as he is able to teach them.

“The faculty at César Ritz have a very different mindset,” Skilton said. “WSU is a research-based school whereas the faculty at César Ritz mostly consist of hotel professionals. It’s also a European college, so it’s going to be very different. I’m excited to learn about how they structure their programs and I hope they’ll teach me as much as I am able to teach them.”

Skilton leaves for Switzerland this month and will begin teaching at César Ritz in early October. He will return to WSU Tri-Cities in time for the spring semester this academic year.

The partnership program is one of WSU Carson College of Business’ longest-standing global partnerships and is in line with WSU’s Drive to 25.

For more information about the program and how WSU students can spend a semester abroad at with Cesar Ritz, visit https://business.wsu.edu/research-faculty/centers/switzerland/.

By Maegan Murray, WSU Tri-Cities

tricities_career_fair_RICHLAND, Wash. – A career fair will be hosted by Washington State University Tri-Cities, 10 a.m.-2:30 p.m. Thursday, Sept. 28, in the Consolidated Information Center and Student Union Building.

The career fair is free and open to WSU Tri-Cities students, alumni and the public. The event allows organizations to discuss employment opportunities with potential employees. WSU Tri-Cities students are encouraged to connect with industry representatives to learn more about prospective employment and internships.

tricities_career_fair
WSU Tri-Cities Career Development panel discussion begins at 8 a.m., with career fair to follow at 10 a.m.-2:30 p.m.

Beginning at 8 a.m., the WSU Tri-Cities Career Development will host the “State of the Tri-Cities Workforce” panel discussion, a new program to the career fair. The forum enables panelists to provide a strategic and professional analysis of the local workforce. Panelists will present their understanding of the behaviors and resources that help maintain and strengthen the Tri-Cities area economy. Those interested in attending should RSVP at careers@tricity.wsu.edu

The event also will feature a career development student spotlight program that allows students to practice and deliver their one-minute resume pitches to on-site recruiters.

For more information about the WSU Tri-Cities career fair, visit http://tricities.wsu.edu/careerdev/careerfair.

 

Media Contacts:

RICHLAND, Wash. – A recent study conducted by a Washington State University Tri-Cities faculty member indicates that holding at least one internationally-recognized wine credential could have a positive correlation on the number of social media followers a wine blogger may have.

Bottles of WSU Blended Learning wine

Bottles of Blended Learning wine made by students in WSU’s viticulture and enology program.

The results of the survey were published recently in the International Journal of Hospitality Beverage Management.

Byron Marlowe, a clinical assistant professor of hospitality and wine business management in WSU Tri-Cities’ Carson College of Business, surveyed 30 prominent wine bloggers with Twitter accounts. During a 45-day period, he tracked the number of Twitter followers they had, whether they posted about and recommended international wine destinations on their account and the wine credentials they listed. The bloggers selected for the survey had a minimum requirement of 500 Twitter followers.

The analysis indicated that wine bloggers with at least one credential from the nationally or globally-respected certifying bodies for wine credentialing had an average of 75 percent more followers than those without certifications. Those certifying bodies included: The Court of Master Sommeliers, Wine and Spirits Education Trust, Society of Wine Educators, Culinary Institute of America, International Sommelier Guiled, Sommelier Society of America and the International Wine Guild.

“The wine bloggers who went through the certification process received knowledge and expertise that make their recommendations inherently more meaningful, even if their followers did not know of their certifications,” Marlowe said.

The survey also showed that bloggers with higher credentials were more likely to recommend an international destination for wine consumption or purchase. Marlowe said bloggers that didn’t have certifications may simply not have had the international experience to review those types of wine or the regions from which those wines were created.

“A wine blogger without a certification may not have visited or studied in Burgundy, France, for example, because they didn’t have knowledge of the region or the need to be there to pass an exam for their certification,” he said. “So they wouldn’t have the background or motivation to recommend that destination or wine region.”

Grapes being crushed at the WSU wine science center

Grapes are pressed for winemaking at the Ste. Michelle Wine Estates WSU Wine Science Center at WSU Tri-Cities.

As a result of the survey, Marlowe recommends wine bloggers consider obtaining established certifications to heighten their credibility, and as a result, help potentially increase their number of followers on social media platforms and increase their brand reach.

WSU conducts a one-year wine business management certificate program for those looking to expand their knowledge of the industry. The certificate consists of six modules offered in an online format and requires two weekend experiences in Washington wine country. These weekend experiences provide students with an opportunity to network and learn with wine industry professionals, faculty and fellow students about the business of wine.

For more information on WSU’s wine business management certificate program, visit https://business.wsu.edu/departments/hospitality/wbm-certificate-program.

Marlowe’s research is in line with WSU’s Grand Challenges, a suite of research initiatives aimed at large societal issues. It is particularly relevant to the challenge of sustaining resources with respect to food production and related business.

RICHLAND, Wash. – Washington State University Tri-Cities signed a memorandum of understanding today to partner with Vanwest College from Vancouver, British Columbia, and Mahasarakham University from Talat, Thailand, for a language and cultural exchange program that will benefit students from each of the three campuses and countries.

Christ Meiers, WSU Tri-Cities vice chancellor of enrollment management and student services, and Nitiphong Songsrirote, dean of the Mahasarakham University Business School, sign an MOU for a language and cultural exchange partnership.

The purpose of the partnership is to deliver programs that promote academics and cultural understanding between the three institutions and countries associated. VanWest will be responsible for delivering an English as a second language program, academic workshops and sightseeing at its campus. WSU Tri-Cities will be responsible for cultural exchange activities at its campus, which may include select lectures and presentations, tours and friendship exchange meetings with local organizations. The Mahasarakham University will be responsible for facilitating study abroad opportunities for WSU Tri-Cities students.

“This is a valuable experience both for our students and from those students from Thailand and British Columbia,” said Chris Meiers, WSU Tri-Cities vice chancellor of enrollment management and student services. “The students will benefit from the language exploration and competency experiences at VanWest and at Mahasarakham, in addition to learning about the cultural components, networking and more through WSU Tri-Cities and the regional community.”

Administrators from Mahasarakham University said they were excited to be partnering with both WSU Tri-Cities and Vanwest College.

(Left to right) Yujin Song, VanWest admission and marketing manager; Yawittha Daroth, Mahasarakham student; Mullika Yothikha, Mahasarakham student; and Kornuma Laphanuphat, Mahasarakham international affairs officer.

“Coming to Canada and the United States is a great experience for us,” said Pornlapas Suwannarat, associate dean for research and international affairs at Mahasarakham University. “We are hopeful for a fruitful collaboration to take place between VanWest and Washington State University Tri-Cities.”

A group of students and administrators from VanWest College and Mahasarakham University spent the last couple of days learning about the educational and business opportunities at WSU Tri-Cities, touring the Tri-Cities region, as well as networking with local businesses.

“It’s been a fun and enlightening past few days for all institutions,” Meiers said. “We have a lot to share and learn from one another. We’re excited about this partnership and the educational and cultural opportunities that will enrich the student experience for all three institutions and countries.”

By Maegan Murray

RICHLAND, Wash. – A team from Washington State University Tri-Cities took home the Wells Fargo “CleanTech” Big Picture prize during the University of Washington’s Business Plan Competition this week.

With the award, the team, which includes Libing Zhang, a recent doctoral alumna, and Manuel Seubert and Taylor Pate, who are master’s in business administration students, was presented with a $5,000 check.

UW Business Plan Competition – May 2017

“We believe that we performed very well,” Zhang said. “We received extremely positive feedback regarding our business plan and presentation. Each team had a great product and were very convincing. We felt fortunate to be a part of it all.”

The UW Business Plan Competition has awarded more than $1.3 million dollars in seed funding to more than 165 student teams in its 20-year history. The competition started with 82 teams, which was then reduced to 36 teams for the investment round. The teams were then narrowed to the “sweet 16,” which competed this week in Seattle.

The WSU Tri-Cities team presented the process of taking lignin — a waste product in the cellulosic ethanol biorefineries and the pulping process — one of the most abundant renewable carbon sources on earth, and turning it into an environmentally friendly, cheap jet fuel. The process could potentially reduce the carbon emissions for commercial airlines. The technology was developed by professor Bin Yang’s lab in the Bioproducts, Sciences and Engineering Laboratory.

The competition featured a 15-minute presentation by each team to judges including University of Washington faculty, investors and local business owners and leaders. The teams then participated in a question and answer session with the panel of professionals.

“It is a great accomplishment and is really a tribute to the research that made it all possible,” Seubert said about the team’s success in the competition. “Our goal as a company is to implement this technology within the aviation industry and reduce global carbon emissions.”

The team has been accepted into the Cascadia CleanTech accelerator program, which is a 14-week program that delivers mentorship, curriculum, connections and funding opportunities designed specifically for early-stage cleantech startups. The goal of the program is to accelerate startup businesses.

“We are optimistic that we can finalize a partnership with Washington State University for this technology,” Pate said. “There is a significant amount of momentum behind Lignin Biojet and we hope to carry that forward as we move into the next phase of the company’s growth.”

By Maegan Murray

RICHLAND, Wash. – Sam Barnes may have another semester before graduating from Washington State University Tri-Cities, but he already achieved his dream of starting his own business.

While he completed his college education, Barnes worked first as a marketer beginning in Nov. 2013 and then as an office manager for American Family Insurance.

Sam Barnes - business administration student

Sam Barnes, WSU Tri-Cities business administration student, stands outside his branch office for American Family Insurance.

Barnes uses what he learned in many of his business, finance and other related courses at WSU Tri-Cities, as well as the networking connections he made through the university, to excel with his own branch office for American Family Insurance in Kennewick, Wash.

“I think I always wanted to be a business owner,” he said. “I knew I wanted to be in management in some form. As I went through college, I realized that this was what I was meant to be doing. WSU Tri-Cities really helped me get there.”

“When I started, I had no intentions to have an agency, but as things worked out, it has turned into the perfect opportunity,” he said. “I love it and I’m really happy with how everything worked out.”

Barnes worked at an internship at another organization he secured through connections at WSU Tri-Cities this spring when he received the call asking if he would be interested in owning and operating his own branch office. He decided to make the leap and opened his office in one of the company’s fastest turnaround times on record– all while he completed his course final exams this month.

Barnes said if it wasn’t for some of the skills and theories he learned at WSU Tri-Cities, he doesn’t think he could have been as successful as he has been in the past month since opening the office.

“I used the concepts we learned about in a finance class to build out cash flows for my business, I’m using what I learned from my accounting class in meeting with my accountant and I’ve readily used what I’ve learned about business law and business ethics for the management of my business and the hiring process,” he said. “It’s been great to take what I learned from WSU and apply it to the real world.”

Barnes said his favorite part about his business education at WSU Tri-Cities was that it was intertwined with world-class organizations and industry standards.

“WSU Tri-Cities is really good at helping students get a job and getting them connected to real-world opportunities,” he said. “Everything about this campus is about plugging you in somewhere. They helped me get an internship before I came here to American Family. It’s a crucial part of the college experience, in my opinion, and something that they do better than most universities.”

Now, Barnes said he is excited to see where his business takes him in his next stages in life. He graduates this fall with his bachelor’s from WSU Tri-Cities.

“I think anyone can successfully open their own business if they are willing to put their mind to it and are willing to take the leap,” he said. “I think I’ve found what I want to do forever, which is be a business owner. The freedom you have and the pride in what you do is incredible. It’s the most rewarding experience.”

RICHLAND, Wash. – Washington State University Tri-Cities will confer 372 degrees during its commencement ceremony beginning at 1 p.m. Saturday, May 6, at the Toyota Center, 7000 W. Grandridge Blvd. in Kennewick, Wash.

WSU Tri-Cities commencementDoors open at noon. The event is free to the public and tickets are not required.

Among those graduating, 313 students are earning their bachelor’s degrees, 46 master’s and 13 doctoral degrees.

Chancellor Keith Moo-Young will present the welcome address, the Chancellor’s Excellence Award for faculty and staff and will confer degrees. He will also present the Distinguished Alumnus Award to Gesa Credit Union CEO Don Miller. Michele Acker-Hocevar, interim vice chancellor for academic affairs, will present introductions and recognitions.

Israa Alshaikhli, Associated Students of WSU Tri-Cities president, will give the graduate greeting, which will be followed by the student address by valedictorian Kylie Chiesa.

Six students were selected to carry gonfalons, which are colorful banners that represent the colleges, based on their academic excellence. Those students include:

• Dennis Bonilla, agricultural, human and natural resource sciences
• Ana Isabel Sandoval Zazueta, arts and sciences
• David Law, business
• Jasmine Gonzalez, education
• Lorraine Seymour, engineering and architecture
• Mercedez Gomez, nursing

WSU Tri-Cities graduating student Kayla Stark will sing the national anthem.

For more information, visit http://tricities.wsu.edu/commencement.

 

Media Contacts:

Maegan Murray, WSU Tri-Cities public relations specialist, 509-372-7333, Maegan.murray@tricity.wsu.edu

RICHLAND, Wash. – Students will deliver presentations on their research, classroom projects and art noon-1 p.m. Tuesday-Thursday, May 2-4, as part of the Undergraduate Research Symposium and Art Exhibition at Washington State University Tri-Cities.

WSU Tri-Cities Undergraduate Research Symposium and Art Exhibition

WSU Tri-Cities Undergraduate Research Symposium and Art Exhibition

The public is invited to hear presentations, explore topics, ask questions and give feedback.

“Our undergraduates have opportunities to engage in hands-on experiences with research, scholarship and creative works throughout their undergraduate careers, starting with freshman survey courses through senior capstone projects,” said Allison Matthews, WSU Tri-Cities clinical assistant professor of psychology. “The Undergraduate Research Symposium and Art Exhibition highlights their accomplishments in discovery and advancing knowledge.”

Some of the projects that will be featured include:

  • Nondestructive nuclear inspection robot
  • SAE Aero Design – electric airplane
  • Solar Mushroom Dryer – one of three projects that will be implemented in Uganda
  • Social Problems and Service Learning
  • Freshwater Invertebrates from the Columbia Basin
  • Bioinformatic Approaches Further Research for Ovarian Cancer
  • Cinema Verite
  • Digital imaging

The sessions will be in Consolidated Information Center, Room 120, with Thursday’s presentations also in the Art Gallery. 

Disciplines covered will include the sciences, digital technology and culture, fine arts, English, history, political science, engineering, psychology, statistics and exploration and leadership.

RICHLAND, Wash. – A team from Washington State University Tri-Cities whose business plan is to commercialize a WSU-patented jet fuel technology developed by WSU Tri-Cities professor Bin Yang’s lab has advanced to the University of Washington Business Plan Competition’s “sweet 16” round.

Libing Zhang presents during the UW Business Plan Competition

WSU Tri-Cities’ Libing Zhang presents during the UW Business Plan Competition

According to the university website, the goal of the UW Business Plan Competition is to promote student ideas and new venture creation and provide an opportunity for business and science students to present new business plans to Seattle-area venture capitalists, entrepreneurs and investors.

The team, composed of Libing Zhang, a recent doctoral alumna, and master’s in business administration students Manuel Seubert and Taylor Pate, presented the process of taking lignin, a waste product in the cellulosic ethanol biorefineries and pulping process that is considered one of the most abundant renewable carbon sources on Earth, and turning it into an environmentally-friendly, cheap jet fuel that can potentially reduce the carbon emissions for commercial airlines.

The WSU Tri-Cities team advanced from an initial pool of 82 teams in the screening round of the competition, which was then narrowed to a pool of 36 teams in the investment round before the team advanced to the sweet 16. During the investment round, each team had approximately four hours of face time with entrepreneurs, angel investors, venture capitalists and competition alumni from the Seattle area.

Last month, the same WSU Tri-Cities team placed third at the Alaska Airlines Environmental Innovation Challenge. Zhang is also the entrepreneurial lead on a National Science Foundation I-Corps lignin-to-biojetfuel project, which was awarded to Yang and his team.

Paul Skilton, WSU Tri-Cities associate professor of management, and Yang are advisers for the WSU Tri-Cities team.

The sweet 16 round of the UW Business Plan Competition kicks off May 25, followed by the final round that afternoon. The final round is open to the public. Prizes will be awarded later that evening at the competition dinner at MOHAI in South Lake Union.

RICHLAND, Wash. – Don Miller, CEO of Gesa Credit Union, will be honored with Washington State University Tri-Cities’ Distinguished Alumnus of the Year Award in recognition of his service, career achievements and dedication to the promotion of educational excellence.

Miller will be presented with the award during the 2017 WSU Tri-Cities commencement ceremony at 1 p.m. Saturday, May 6, at the Toyota Center in Kennewick, Wash.

Growing as a professional and as an individual

He grew up on a farm where he learned about long hours, hard work and pitching in to help where needed to get the job done. In high school, he built and managed his own small herd of cattle while juggling his regular school work and other activities.  Managing that venture led to his interest in business and management.

WSU Tri-Cities Distinguished Alumnus Don Miller

WSU Tri-Cities Distinguished Alumnus Don Miller

“That’s really where I started to develop a liking for business and management,” Miller said. “But it would take me a few years to actually head in the direction, professionally.”

As an undergraduate student, he took classes in nearly every subject, often tackling large quarterly class loads at Central Washington University to try and identify what he was passionate about pursuing as a career. Ultimately, he decided on finance and graduated with his bachelor’s from CWU in 1987. Shortly following graduation, he accepted a job at Gesa Credit Union as a junior accountant.

Miller decided to pursue a master’s in business administration from WSU Tri-Cities a few years later because he knew it would not only expand his knowledge and skill in the finance world, but it would also help him develop as a leader. He felt the degree would also better position him to potentially become a CEO of an organization. He graduated with his MBA from WSU Tri-Cities in 1993.

“I worked with so many smart and talented people through the WSU Tri-Cities MBA program,” he said. “I appreciated having the opportunity to work with people of such high caliber who all brought such a diverse range of experience to the table. It was definitely a very knowledgeable and mature group.”

From there, Miller continued to work his way up within the organization and in 2006, received his first chance at a position as CEO with Gesa. The position went to another individual from outside the organization, however, the new CEO was very open to expanding Miller’s job-related experience.

“I worked for her, and she gave me opportunities to build the experience I needed to one-day take on the position of CEO of an organization,” he said. “She told me, ‘If you want to be CEO, I will help you fill those gaps.’ And she did.”

In late 2013, after serving as Gesa’s interim CEO for nearly six months, he took on the full role.

Service to community

Gesa CEO Don Miller (right) was recently named the WSU Tri-Cities Distinguished Alumnus.

Gesa CEO Don Miller (right) was recently named the WSU Tri-Cities Distinguished Alumnus.

Throughout his years of professional growth, Miller has dedicated himself to improving opportunities for up-and-coming professionals. He has taken on mentorship roles for individuals, helped coach his children’s youth sports and participated in church-related activities. Miller said he and Gesa are committed to promoting financial literacy and education.  Currently, he serves on the board for Junior Achievement of Washington in the Tri-Cities.

“I think it’s very important to give back to the community that has supported your own success,” he said. “It’s also important to learn that no person is ever too important for any role. I learned early in life and in my career that, especially within smaller organizations, everyone wears a lot of hats and that you should appreciate everyone’s contributions.”

Miller said he recommends that people define what their own idea of success is and run with it.

“There are always going to be people who are smarter and better than you, but it is important that you recognize and appreciate that fact and not let it intimidate you,” he said.

Miller said people are going to make mistakes in life and in work, but that the important thing is that individuals don’t overemphasize those mistakes, and instead, own them and find a way to overcome and learn from those experiences.

Miller said he also recommends that people challenge themselves in asking the right questions.

“As you a grow as a professional, you learn to ask better and better questions,” he said. “A lot of people are not willing to ask the questions.