IT Project Request

An IT Project at WSU Tri-Cities is defined if it meets at least one of the following criteria. Regular requests (desktop support, printing, network access, etc.) can be submitted as a help desk ticket:

  • Work will require more than 20 hours of IT time;
  • One-time funding has been secured for the project;
  • Work will significantly impact another department, division, or operation;
  • Involves changes to or development of IT policies or standards; or
  • Acquisition of a 3rd party online service to perform business on behalf of the system

If your request does not meet these criteria or you have questions, please contact IT directly for assistance or clarification.