WSU Tri-Cities’ Professional and Continuing Education can help you achieve a new level of success.
Management, Information Systems, and Entrepreneurship
Dr. Baker is an associate professor in the Department of Finance and Management Science at WSU Tri-Cities, where he teaches data analytics and operations management courses and serves as a mentor for student Six Sigma green/black belt certification projects with local industry. Dr. Baker’s research focuses on pricing and revenue management, Six Sigma best practices, decision support system design, and supply chain management. He has published 20 articles in journals such as Production & Operations Management, Decision Sciences, International Journal of Production Research, IEEE Transactions in Engineering Management, and International Journal of Reliability and Quality Management. Dr. Baker has reviewed over 100 articles and served on editorial boards for the Journal of Operations Management and the International Journal of Sustainable Society. Dr. Baker has earned numerous honors and awards including one Outstanding Faculty Research Award, Best Interdisciplinary Paper at a Decision Sciences Conference, Best Paper Award at an Academy of Management conference, and a feature article in the Decision Sciences journal.
Tourism, Entrepreneurship, Wine & Beverage Business Management
Dr. Marlowe, Don Smith Distinguished Professor and Director of Washington State University’s Wine & Beverage Business Management program is a scholarly faculty within The School of Hospitality Business Management at WSU Tri-Cities. Byron is an International Business Fellow in the Carson College of Business and faculty of both the Graduate and Honors Colleges at WSU Pullman. He holds several international visiting lecturer/professor positions at the University of Applied Sciences, Hochschule Harz, Germany, Institut Paul Bocuse, France & China, Castello Sonnino Field Study, Italy, Cesar Ritz College, Switzerland and IMC University of Applied Sciences, Austria. For his expertise in International Business, he is responsible for the International Business Management course within the WSU Carson College Online MBA program. Byron’s teaching background is from Southern Oregon University, where he was previously Sr. Instructor and Hospitality and Tourism Management program Coordinator in their School of Business and at Le Cordon Bleu College, where he was the Lead Instructor in their Culinary Management program. Byron is developing his academic literature around wine, food, and beverage in the hospitality and tourism disciplines, recognized as a scholar within the academy with multiple peer-reviewed academic contributions to the science and outside the academy as a Fulbright Scholar in Krems, Austria. His textbook Wine Sales and Distribution: The Secrets of Building a Consultative Sales Approach was awarded by the International Gourmand Book Fair as best wine book for professionals in the United States of America – called the Oscars of the food and wine world by the Napa Valley Register.