Continuing Education
Cougar Tracks
Cougar Tracks offers programs that bridge gaps between industry needs and workforce training, providing practical solutions that address the unique challenges faced by local industry, minorities and underrepresented communities. Through collaborative leadership and industry connections, Cougar Tracks can amplify the impact of the local workforce and strengthen inclusive growth and empowerment across the Tri-Cities region and beyond.
Courses and certificates offer blended learning experiences including online on-demand, online cohort, and in-person cohort with a focus on business acumen, customer service excellence, leadership development, and workforce training. Upon request, courses are customized to support local businesses with specific training needs and goals.
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Michelle Hrycauk NassifCougar Tracks Directorm.hrycauknassif@wsu.eduMichelle Hrycauk Nassif is a passionate advocate for inclusive education with a focus on program design for underrepresented groups. Specialized in Learning Design, she has developed impactful, multi-lingual programs across healthcare, STEM, clean energy, and business development. Driven by enabling resources that advance learners’ social and economic impact, Michelle’s approach connects stakeholders from the private sector, nonprofits, and academia to drive workforce development and foster community growth. Her innovative approach consistently empowers individuals and organizations to thrive.