Virtual Assistant

Get Virtual Assistance

Many student services are being offered through Zoom virtual desks. To connect with a staff member in a department choose from the options below. When you select a department you will be put into a waiting room and a staff member will join to help you as soon as possible.

Zoom can be utilized from a computer, phone, or tablet. For more information and help videos visit

If you know who you would like to contact, you may do so calling or emailing them directly via the directory.

If you would like to schedule an appointment with any department in Student Affairs you can do so by booking an appointment online.

Instructions for joining a Virtual Desk

Users will need to download and install the Zoom Client for Meetings.
You will need to have a registered Zoom account, either through WSU or a free account Zoom account.

After installing Zoom, if you would like to call in to a department Zoom virtual desk, click one of the links below and follow any prompts that follow.


Mon-Fri: 8 a.m. – 5 p.m.

Meeting ID: 5093727035
Alternate ID: tricities.advising

IT Help Desk

Mon-Fri: 8 a.m. – 5 p.m.

Meeting ID: 5093727334
Alternate ID: tricities.helpdesk

Library Help Desk

Mon-Fri: 5 p.m. – 9 p.m.

Meeting ID:5093727403

Cashier’s Office

Mon-Fri: 9 a.m. – noon, 1 p.m. – 4 p.m.

Meeting ID: 5093727498
Alternate ID: tricities.cashier


Mon-Fri: 11 a.m. – 2 p.m.

Meeting ID: 5093727157
Alternate ID: trio.tricities

Veteran Center

Mon-Fri: 8 a.m. – 12:30 p.m.

Meeting ID: 5093727364
Alternate ID: tricities.veterans