Hospitality Business Management

Hospitality Business Management at WSU Tri-Cities

The Bachelor of Arts in Hospitality Business Management provides specialized instruction dealing with the major organizational, managerial, financial and technical issues relative to hospitality and tourism operations of hospitality businesses. A degree in hospitality business management prepares graduates for managerial responsibilities in hospitality and tourism operations both here and abroad.

The curriculum provides a sound business education on the fundamental features of operating in various segments within the industry. It includes courses in general education, business and hospitality management.

The degree requires 1,000 hours of paid internship so graduates leave the program ready to enter the professional world of hospitality.

The two major options – hospitality business management and wine business management – are unique in that they draw from the tremendous amount of service industries and wineries in the Tri-Cities region. The local community embraces student success by providing internships and work experience.

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Meet Pauline

Pauline Garza, a Hospitality Business Management major at WSU Tri-Cities, works as the head chef at 3 Eyed Fish and Wine Bar in Richland. She says “Everything has fallen into place. What I am learning at work benefits my school work and what I am learning at school, I can apply to my work.” Read more…

Hospitality business management focuses on management operations in the hospitality field, lodging, tourism, and food and beverage businesses. Students in this business option are taught theoretical and applied methods, interpersonal skills, leadership aptitude, and teamwork strategies.

Once you have met all the prerequisites and are certified in the major, you will work with an academic advisor to develop a program of study. Some of the signature courses that HBM majors take include:

  • HBM 101 Introduction to Industry Experience
  • HBM 280 Lodging Systems and Procedures
  • HBM 358 Food Service Systems and Control
  • HBM 381 Hospitality Leadership and Organizational Behavior
  • HBM 401 Industry Experience
  • HBM 491 Operational Analysis
  • HBM 494 Service Operations Management
  • HBM 495 Case Studies and Research

Check out the WSU Catalog for major requirements.

Minoring in a discipline outside your major field of study, allows you to focus elective credits, expand your perspective, and increase your skills. A minor will make you stand out to potential employers because it demonstrates an eagerness to learn and emphasizes your willingness to go above and beyond minimum expectations.

The minor in hospitality business management requires a minimum of 19 credit hours, 9 of which must be 300-400 level, with an overall GPA of at least a 2.5 in the required courses.

The required courses are:

  • ACCTG 230 Introduction to Financial Accounting
  • HBM 101 Introduction to Industry Experience or HBM 401 Industry Experience
  • 15 additional HBM credits, of which 9 credit hours must be at the 300-400 level.

Nine credit hours must be 300-400 level courses taken in residence at WSU or though WSU-approved education abroad or educational exchange courses and they may not include any 498 or 499 courses. Up to 6 credit hours may be transferred from another institution.

Students must complete 400 hours of internship/industry experience to earn the minor.

See what other minors and certificates are available at WSU Tri-Cities.

Transfer students who have completed an approved Associate of Arts and Science (DTA) degree at a Washington or Oregon community college will have fulfilled most of the lower-division UCORE requirements. Because students have to also meet the College of Arts & Sciences requirements, some students must take additional courses in a foreign language in order to complete the degree. Otherwise, transfer students will have their transcripts evaluated for UCORE requirements.

Use the transfer credit equivalency guide to learn how your credits will transfer.

If you are currently enrolled at Columbia Basin College and intend to transfer to WSU Tri-Cities, then check out our Bridges Program that provides a direct academic path.

Students who have already earned a bachelor’s degree from an accredited college or university, must complete a minimum of 30 credits of WSU coursework and fill the major requirements to earn a second degree. UCORE requirements are not required as they are met by coursework from the first bachelor’s degree.

Not admitted yet? Talk with an Admissions Counselor and learn how easy it is to apply.

While the majority of students’ courses and credits are completed within the major, the UCORE curriculum provides courses that are the foundation basic skills that all WSU students must develop no matter their major.

The University Common Requirements (UCORE) is the center of the undergraduate curriculum and you will start taking these courses starting your first semester at WSU Tri-Cities. If you took AP, IB, or Running Start courses in high school, then you may already have met some of the requirements.

The UCORE curriculum is designed to be flexible enough to work for all majors. The program offers a wide variety of course choices and provides many individual pathways through the curriculum.

Not admitted yet? Talk with an Admissions Counselor and learn how easy it is to apply.

One of our primary goals is to prepare you to become a purposeful, innovative, versatile leader with the skills and knowledge to succeed in the global marketplace. The international learning requirement is a graduate requirement and it gives you an understanding of peoples of different nations and cultures. At the same time, it enables you to realize the importance of a global perspective.

To fill the international learning requirement, you will need to complete one of the following international learning requirements:

  • Study abroad for a minimum of 6 credits
  • Complete an additional major or minor in a foreign language, International Business, or Global Studies
  • Earn a certificate with an international component (see advisor for details)
  • Complete any TWO of the following:
    • Education abroad for 3-5 credits
    • International internship of at least 3 credits approved by the International Business Institute (IBUS 498)
    • A Carson College of Business international course
    • An approved non-business course [G, K, Tier III] with an international component.
    • Significant international travel at the collegiate level (must be approved by the Associate Dean).
  • Complete a minimum of one year international experience in any of the following areas: military service, Peace Corps, volunteer work with an organization, missionary work, or other approved experience. Documentation is required for approval.

Note: International Students will meet the study abroad requirement through studying in the United States.

Undergraduate advising is a partnership between you, your professional advisor, and your faculty mentor and it goes beyond course selection. Whether you plan to enter the workforce or continue on to earn an advanced degree, your academic advisors and professional mentors will guide you toward that goal. This holistic approach ensures that you are engaged in your academic plan, connected to the campus community and resources, and earn your degree as efficiently as possible.

Meet your advisor and get started on your academic path.

Whether you choose to major in hospitality or wine management, you must 1,000 hours of internship/industry experience. In order for hours to count for the requirement, they must meet the following criteria:

  • Hours must be worked after high-school graduation;
  • All hours must be documented as paid;
  • Hours must be worked at a company whose primary source of revenue is derived from hospitality services; and
  • The employer evaluation for the hours must reflect an average of 70% across the ratings criteria on the form.

Before you start a position

  • You must file the pre-job placement agreement form (pdf) to receive credit for work hours. You can also contact your academic advisor for this form. This agreement ensures that you are working toward meeting the requirement at a qualifying job.
  • File this form before you start your job. If you are already working in, or have completed a job, you still must file a pre-job placement agreement.
  • Complete it yourself. Don’t send the blank form directly to your supervisor.
  • Get signatures on your completed form from 3 parties: you, your employer, and your faculty coordinator.
  • Return your completed and signed form to the SHBM in person, by mail, or by fax. You can return it by email by scanning the original, signed form and sending it in pdf format.

While you are working:

  • Provide copies of your pay stubs to document your work. If your employer provides pay stubs online, you may print them as long as the website from which they were printed is readily identifiable. For instance, the company name and/or logo should be present and the website URL should be visible in the footer.
  • Document previous work (completed prior to joining the School of Hospitality Business Management) for which you did not save pay stubs, by obtaining copies of your pay stubs from your former employer. If that’s impossible, talk to your academic advisor for further instruction.

After you have completed your position:

Complete the top portion of the employer evaluation form (pdf). Fill out your contact information and that of your employer before you send the form to your supervisor.

  • Have your employer complete the rest of the employer evaluation form. It’s your responsibility to ensure that your employer returns the form. We’ll credit your work hours only after this form is filed. Your academic advisor also has this form.
  • Return your completed and signed form to the SHBM in person, by mail, or by fax. You can also email a scanned original in pdf format to your academic advisor.

The Hospitality Business Management program is designed to give students flexibility in deciding their career path by shaping their coursework to fit their particular goals. You will be well prepared to embark on any number of careers in the exciting field of new media technologies.

Graduates of WSU Tri-Cities leave campus fully ready to enter the workforce. The Career Development Office offers workshops on how to develop a job search strategy, write a compelling résumé and cover letter, and sharpen interview skills – all of which will help students land a job in today’s competitive market.

The Career Development Office posts on- and off-campus positions for student employees and also work with students to identify internships, cooperative work experience, and post-graduation career opportunities.

See how you can become career-ready with a major in Hospitality Business Management.

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