Developing an inclusive support model

WSU Tri-Cities has been selected as one of nine college campuses to participate in the Learner Success Laboratory, hosted by the American Council on Education. ACE’s Learner Success Lab is an inclusive learning community that integrates evidence-based practices for life design, career readiness, and completion to help participating institutions develop a comprehensive strategy for learner success.

Through the Learner Success Lab, WSU Tri-Cities will develop an inclusive student support model that provides multiple and relevant pathways for success through academic and co-curricular learning, student development and career and civic engagement. The learner success model will also engage faculty and staff in professional development, allowing them to pursue goals and achieve their potential in student-centered work.

seal of excelencia

By integrating the best practices and strategies incorporated in the Learner Success Lab, WSU Tri-Cities will strengthen its commitment to creating an inclusive student support model—a commitment that is further demonstrated by our goal to become a Seal of Excelencia in Education designated institution. The Seal of Excelencia is a designation awarded to universities that demonstrate a strong commitment to accelerating Latino student success through the implementation of best practices in pedagogy and student support.



Leadership & Structure Committee

Committee Co-Chairs: Kathleen Cowin & Anna Plemons

The involvement of institutional leaders and appropriate administrative infrastructure provide an essential framework for implementing learner success initiatives. These include offices that help blend professional and liberal arts education to meet learners’ diverse needs, as well as key personnel that coordinate student support services across campus.

Curriculum & Co-Curriculum Committee

Committee Co-Chairs: Ian Jamieson & Stephanie Bauman

The blending of professional training and liberal arts education to help learners develop the skills needed to be successful in their lives and careers. Co-curricular programming delivers high-quality applied learning experiences that complement course-based instruction and align with the labor market.

Faculty & Staff Support Committee

Committee Co-Chairs: Janet Peters & Tracy Jordahl

Institutional policies and support mechanisms that provide opportunities to develop additional competence in facilitating learner success. Faculty and staff are developed to grow in their work, share expertise, explore pedagogical innovations, and address challenges across disciplines.

Mobility Committee

Committee Co-Chairs: Laura Sanchez & Che-Hao Yang

Updated policies and practices are needed for learners who bring diverse experiences to and increasingly enroll in multiple institutions throughout their postsecondary careers. Institutions should have clear, accessible academic plans aligned to career opportunities and facilitate credit transfer and credit for prior learning.

Partnerships Committee

Committee Co-Chairs: TBD & Judy Morrison

A stated commitment to transformation efforts related to learner success, along with formal assessment mechanisms, is essential. Institutions should have a learner-centric mission statement and strategic plans that emphasize persistence, life design, and career readiness.

Institutional Commitment & Policy Committee

Committee Co-Chairs: Kate McAteer, Damien Sinnott & Kevin Fiedler

Institutions work collaboratively to better understand and serve community and employer partners. Strategic relationships are developed and learning and credentialing opportunities align with the labor market and community needs. Students, faculty, staff, alumni, and other stakeholders are connected to improve learner outcomes.


Questions about the Learner Success Lab at WSU Tri-Cities?