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This immersive, in-person workshop is tailored for service professionals in hospitality, tourism, and customer-facing roles who want to master the skills that drive guest satisfaction, increase business success, and create unforgettable experiences.

An exclusive workshop for hospitality employees in Benton County — just in time for the tourism season.

The Cougar Tracks Change Architects workshop is specifically designed for project managers, team leaders, and forward-thinking professionals seeking to drive transformative business operations, innovate solutions, and build highly cohesive teams.