COVID-19 Frequently Asked Questions

Faculty Technology Resources

WSU Tri-Cities Quick Guide to Fall 2020 Instruction

This quick guide to instruction in Tri-Cities in Fall 2020 is intended to assist faculty with navigating the changes imposed by WSU’s response to the public health emergency caused by the novel coronavirus. It also provides some key resources for both faculty and students.

Access the guide

Are you needing some guidance transitioning your classroom to remote learning?

Academic Outreach and Innovation is here to provide resources for you to start fall 2020 off smoothly 
Distance delivery resources 


Are you ready for distance delivery? 
Complete this readiness assessment, then utilize the resources in this section to fill in any gaps. 

Student Guide for Distance Learning 
Help your students successfully complete courses delivered remotely through Blackboard Learn and other academic technology by sharing the Student Guide-Preparing to Complete Courses Remotely. 

AOI Instructional Designers available to help

AOI Instructional Designers are available to support faculty in developing delivering materials and content that meets best practice for distance delivery.  Contact 

Also, visit Additional Resources for engaging students in the distance environment. 

WSU system trainings for faculty

WSU Global will host a series of workshops during the week of Aug. 3 that will be open to the larger WSU system. They will ramp up their training schedule to offer a series of daily workshops prior to the start of the semester and continue daily events through the third week of instruction. 

Explore all upcoming workshops and events 

WSU Tri-Cities Integrated Academic Technology (IAT) trainings for faculty

Join WSU Tri-Cities Information Technology’s Tim Larreau in learning more about online resources and how to transition smoothly into remote instruction. 
Aug. 10 – Monday 
1 p.m. – 4 p.m. – Join on Zoom 

Aug. 12 – Wednesday 
10 a.m. – 1 p.m. – Join on Zoom 

Aug. 18 – Tuesday 
1 p.m. – 4 p.m. – Join on Zoom 

Aug. 21 – Friday 
10 a.m. – 2 p.m. – Join on Zoom  

Contact WSU Tri-Cities IT for additional support/help:

Computer Center –  |  509-372-7334 
IAT –  |  509-372-7203

Learning Glass Studio available for faculty use

The WSU Tri-Cities Learning Glass Studio is now available for faculty use as a supplemental tool for instruction. The Learning Glass (LG) studio allows you to record front-facing lectures while writing on the board and delivering content (check out the video, below). 
If you are interested and want to sign-up, email