Exam Proctoring

Proctoring

EXAM PROCTORING AT WSU TRI-CITIES IS OFFERED IN THE LIBRARY INSIDE THE CONSOLIDATED INFORMATION CENTER (CIC), 2770 CRIMSON WAY, RICHLAND.

Proctors

Spring & Fall: Mona T. Ramos – mona.ramos@tricity.wsu.edu

Saturdays & Summer: Janice A. Olsen – janice.olsen@tricity.wsu.edu

509-372-7191     Fax: 509-372-7173

The proctoring schedule has been developed with current data available and is subject to change. During inclement weather, any closures or delays will be posted on www.tricity.wsu.edu. Also, please check this website AND the proctoring calendar on the day you plan to take the exam to ensure services are available.

Related Links

Appointments are not required or scheduled except for urgent needs proctoring.

Urgent Needs Proctoring

Proctoring outside of the normal schedule will be considered on a case by case basis for extenuating circumstances. Send written request two (2) days in advance to the exam proctor explaining your situation.

Proctoring Fee

The fee for proctoring exams is $15 per exam and applies to WSU Online and non-WSU students only. It DOES NOT apply to WSU Tri-Cities on-campus students and students registered with the office of Disability Services. The nonrefundable fee must be paid prior to taking the exam. Payment is made at the cashier’s window, Monday through Friday, East Building, Room 254 (between the Auditorium and the Commons). The cashier’s office is not open on Saturdays. The Exam Proctoring Office does not accept payment. Proof of payment must be provided to the exam proctor at the time of exam. Multiple exams can be paid for at the same time but please request a separate receipt for each exam. Please note that the cashiering and proctoring hours are not the same. The cashier (509-372-7498) hours can be viewed at: www.tricity.wsu.edu/studentaccounts.

All Students

All students should come prepared to provide photo ID.  Personal items (i.e., purses, backpacks, hats, cell phones, notebooks, and electronic devices) are not allowed in the testing area unless otherwise specified. Once the exam is started, you will not be able to leave the testing area for any reason. Please take care of personal needs prior to starting the exam. Leaving the testing area during the exam will result in a completed exam. Be sure to allow yourself enough time to complete your exam within the scheduled proctoring hours. Proctoring hours cannot be extended for completion of an exam. If your completed exam needs to be scanned/faxed back to your school, please add another 30 minutes to your exam time. Failure to do so may result in your exam not being scanned/faxed on the date of exam.

WSU Tri-Cities On-Campus Students and Instructors

Exam proctoring for WSU Tri-Cities on-campus students will be on an exception basis for extenuating circumstances and applies to students who were unable or will be unable to take an exam during class time. Proctoring must be pre-approved by the office of Academic Affairs. This requirement does not apply to students registered with the office of Disability Services.

STUDENTS:  Proctoring your exam requires pre-approval from the office of Academic Affairs and must be requested in writing by your instructor. Please coordinate through your instructor or the applicable program coordinator. The exam must be taken during the scheduled proctoring hours. To view the schedule, please refer to the 2015 Exam Proctoring Calendar. You may want to contact the exam proctor in advance to confirm approval and the exam have been received.

INSTRUCTORS: Proctoring your student’s exam must be pre-approved by the office of Academic Affairs. Please submit a written request twenty four (24) hours in advance of the exam due date explaining the need for proctoring services. Pre-approval is not required for students registered with the office of Disability Services. Once approved, complete the proctor request form for WSU Tri-Cities instructors and forward to the exam proctor along with the exam. The student is required to take the exam during the scheduled proctoring hours. To view the schedule, please refer to the 2015 Exam Proctoring Calendar.

Disability Services Students

The exam proctoring fee does not apply to Disability Services Students. Any questions regarding the services provided by Disability Services should be addressed with the Disability Services Coordinator at ctijerina@tricity.wsu.edu or call 509-372-7352 or 1-800-833-6388. All other questions regarding proctoring processes, requirements, and proctor availability should be addressed with the exam proctor.

STUDENTS:  Students are required to take and complete exams during the scheduled proctoring hours, even when additional time is allowed. To view the schedule, please refer to 2015 exam proctoring calendar. Proctoring time will not be extended to allow for exam completion. Remind your instructor to submit the exam and the proctor request form for WSU Tri-Cities instructors twenty four (24) hours in advance of the exam due date. You may want to contact the exam proctor in advance to confirm the exam has been received.

INSTRUCTORS: Please complete the proctor request form for WSU Tri-Cities instructors and submit along with the exam to the exam proctor twenty four (24) hours in advance of the exam due date. Your student’s exam will be proctored during the scheduled proctoring hours. Please direct the student to the 2015 exam proctoring calendar for service availability if they are not sure about proctoring hours. Feel free to contact the exam proctor at 372-7191 or send email if you have any questions or concerns.

WSU Online Students

WSU Global Campus proctored exams are either paper-based or online and are administered in Blackboard Learn. Your course syllabus will explain what options of proctoring are available to you for each individual course.

If you can use an on-site proctor for your exam, you will request your exam be sent to the on-site proctor by logging in to Zzusis and visiting the Proctor Exam pagelet. You will be required to complete a proctor nomination form provided in ZZusis. After completion and submittal, your exam will be sent to the on-site proctor. You must submit a separate request form for each exam.

To request an exam and find the proctor nomination form, please follow the steps below. Note: The proctor nomination form provided in Zzusis should not be confused with the request form for WSU Tri-Cities instructors. These are two different forms with different needs. Multiple exams can be requested and paid for at the same time. However, please request a separate receipt for each exam.

Log in to Zzusis at http://zzusis.wsu.edu

  • In the center column, scroll down to the pagelet called Proctored Exams.
  • Select Online Students at the top of the page next to Main Menu.
  • Locate the pagelet called Proctored Exams.
  • Choose the appropriate exam you would like to request.
  • Choose Nominate a New Proctor and complete the form. For the exam proctor’s name and address go to the Proctoring FAQs link. If you have previously used WSU Tri-Cities location, you will see it in the previous proctor drop down and do not need to complete the form again.

You may have to Refresh the main Zzusis screen and/or Proctored Exams pagelet if you experience any problems. After submitting your request, you will receive a confirmation message: “Your request has been received by WSU Online successfully”. Zzusis will indicate the date the exam was sent to the exam proctor but will not state when the proctor received it. You will need to contact the exam proctor to confirm your exam has been received.

Please allow two (2) weeks for requested exams to be processed and delivered to the exam proctor. Exam information will be delivered to the on-site proctor within this timeframe.

If you still have questions with completing this process, please contact WSU Global Campus Proctoring Services at 1-509-335-0827, or send email to gcps@wsu.edu for assistance.

You do not need to make an appointment to take an exam. Just come in during the scheduled proctoring hours as indicated on the 2015 exam proctoring calendar and bring the exam paid receipt and photo ID.

Non-WSU Students

Ask your school or instructor to send the exam and proctoring instructions to mona.ramos@tricity.wsu.edu or WSU Tri-Cities, attn: Mona T. Ramos, Exam Proctor, 2710 Crimson Way, Richland, WA 99354-1671. The phone number is 509-372-7191 and Fax is 509-372-7173. You may want to contact the exam proctor in advance to confirm your exam has been received.

If your school requires a hard copy of the completed exam, you will need to provide the exam proctor with a stamped, addressed envelope.

You do not need to make an appointment to take an exam. Just come in during the scheduled proctoring hours as indicated on the 2015 exam proctoring calendar and bring the exam paid receipt and photo ID.

Last Updated: January 15, 2015